Privacy policy

Who processes your data

The controller is Doggy Style Grooming s.r.o., Company ID (IČO) 24509027, registered office Chodská 1131/21, 120 00 Praha 2 – Vinohrady, entered in the Commercial Register kept by the Municipal Court in Prague, section C, file 442467. Phone +420 776 450 150.

Inquiry form

When you send an inquiry we process your name, phone number, preferred contact method, details about your pet (name, breed, weight, coat), the requested date, your message and any photos you attach.

Purpose: arranging an appointment and preparing the right care for your pet. Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).

We keep the data for as long as needed to handle the inquiry and provide our services, at most 3 years after our last contact.

Processors: Airtable (inquiry and appointment records, USA, standard contractual clauses), Telegram (notifications to our team, including photos), Twilio (appointment confirmations via WhatsApp or SMS, if used) and Vercel (website hosting).

Cookies and analytics

Essential cookies and local storage keep the site running and remember your cookie choice. They do not require consent.

Analytics cookies (Google Analytics) and marketing cookies (Google Ads) are used only with your consent from the cookie banner. They help us understand how the site is used and measure which ads led to an inquiry. The provider is Google Ireland Ltd.

With your consent to analytics cookies we also use PostHog (PostHog Inc., data stored in the EU). It records which pages and parts of the site you use and may record a replay of your visit; what you type into form fields is not recorded. We do not send your phone number or other inquiry details to PostHog.

To measure where inquiries come from we also use HaloTrack, run for us by the HaloAgency agency. It stores a cookie named _halo on our domain with the source of your visit (e.g. search, ad, link) and connects it to the inquiry you send. If you refuse marketing cookies, we do not pass inquiry data to Google.

You can change or withdraw your consent at any time via “Cookie settings” in the footer.

Google reviews

The reviews on this site are taken from our Google profile. Reviewers' profile photos load from Google's servers, which may see your IP address.

Your rights

You have the right to access, correct and erase your data, to restrict processing, to data portability and to object. Just write to us or call.

If you believe we process your data unlawfully, you can complain to the Czech Office for Personal Data Protection (www.uoou.cz).